Privacy Policy

Last updated: February 27, 2026

1. Overview

Aqvori ("Company," "we," "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and share information when you use the Aqvori platform ("Service").

2. Information We Collect

2.1 Account Information

When you register, we collect your full name, email address, and organization name. We also collect a hashed version of your password — we never store passwords in plain text.

2.2 Service Data

As you use the Service, you may create or upload data including client records, project details, meeting notes, documents, email content, time entries, credentials (encrypted in the Vault), and other operational data ("Service Data"). You control what Service Data you provide.

2.3 Usage and Technical Data

We automatically collect technical information to operate and secure the Service:

2.4 AI Processing Data

When you use AI-powered features (Vori), portions of your Service Data are sent to third-party AI providers for processing. This includes meeting transcripts, document content, and contextual project data necessary to generate AI responses.

3. How We Use Your Information

PurposeData Used
Providing the ServiceAccount info, Service Data
AI features (summaries, analysis)Service Data sent to AI providers
Security and fraud preventionIP address, device fingerprint, audit logs
Service improvementAggregated, anonymized usage data
CommunicationsEmail address (transactional emails only)
Legal complianceAs required by applicable law

4. Data Isolation and Multi-Tenancy

Aqvori operates a multi-tenant architecture with strict data isolation. Each organization's data is logically separated and cannot be accessed by other organizations. Tenant isolation is enforced at the database query level, API middleware level, and session management level. Cross-tenant data access is architecturally prevented.

5. Third-Party Processors

We use the following categories of third-party services to operate the platform:

We do not sell your information to third parties. We do not share your information with advertisers.

6. Data Retention

We retain your Service Data for as long as your account is active. Audit logs are retained for a minimum of 12 months for compliance purposes. Upon account deletion request, we will delete your Service Data within 30 days, except where retention is legally required. Encrypted backups may persist for up to 90 days before automatic expiration.

7. Data Security

We implement commercially reasonable security measures including:

8. Your Rights

Depending on your jurisdiction, you may have the right to:

To exercise these rights, contact support@aqvori.com. We will respond within 30 days.

9. Cookies and Local Storage

The Service uses browser local storage to maintain your session token and UI preferences. We do not use tracking cookies or third-party analytics cookies. No advertising cookies are used.

10. Children's Privacy

The Service is designed for business professionals and is not intended for use by individuals under 18 years of age. We do not knowingly collect information from children.

11. International Data Transfers

Your data is processed and stored in the United States. If you access the Service from outside the United States, your data will be transferred to and processed in the United States. By using the Service, you consent to this transfer.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the Service or email. The "Last updated" date at the top indicates when the policy was most recently revised.

13. Contact

For privacy inquiries or to exercise your data rights, contact us at support@aqvori.com.