Last updated: February 27, 2026
By accessing or using the Aqvori platform ("Service"), operated by Aqvori ("Company," "we," "us"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
Aqvori is a consulting operations platform that provides client management, project tracking, document intelligence, workflow automation, meeting transcription, and related tools for client-facing professionals. The Service includes AI-powered features ("Vori") that assist with analysis, summarization, and recommendations.
To use the Service, you must create an account with a valid work email address. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account. You must notify us immediately of any unauthorized use. Personal email domains (e.g., Gmail, Yahoo, Outlook) cannot be used to create organizations but may be invited to existing ones.
When creating an organization, the registrant becomes the organization owner ("Tenant Owner"). The Tenant Owner is responsible for managing their organization's users, data, and compliance settings. Each organization operates within a separate, isolated data environment.
You agree not to:
You retain ownership of all data you upload, create, or generate through the Service ("Your Data"). We do not sell Your Data or use it for purposes beyond providing the Service. Your Data is stored in a multi-tenant architecture with logical isolation between organizations. We implement commercially reasonable security measures to protect Your Data.
The Service includes AI features that process Your Data to generate summaries, recommendations, action items, and other outputs. AI outputs are provided for informational purposes and should be reviewed before reliance or distribution. We are not responsible for decisions made based on AI-generated content. Your Data processed by AI features may be sent to third-party AI providers (e.g., Anthropic) subject to their data processing terms.
The Secure Vault feature stores credentials and sensitive information with PIN-based encryption. You acknowledge that the security of vault contents depends on the strength of your PIN and access controls. We are not liable for unauthorized access resulting from weak or shared PINs.
We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned maintenance.
Either party may terminate the relationship at any time. You may request deletion of your account and associated data by contacting support@aqvori.com. Upon termination, we will delete Your Data within 30 days, except where retention is required by law or legitimate business purposes (e.g., audit logs).
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE TWELVE MONTHS PRECEDING THE CLAIM.
You agree to indemnify and hold harmless the Company from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third party's rights.
We may update these Terms at any time. Material changes will be communicated via the Service or email. Continued use after changes constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in Miami-Dade County, Florida.
For questions about these Terms, contact us at support@aqvori.com.